Refund & Returns Policy
Last Updated: July 22, 2025
Thank you for choosing Code Blowing. We take pride in the quality of our digital products and are committed to providing excellent customer support. Because our products are non-tangible digital goods, there are important considerations regarding refunds and returns. Please read this policy carefully before making a purchase.
1. Digital Product Nature
All items sold on Code Blowing (PSD templates, HTML templates, WordPress themes & plugins, Laravel scripts, etc.) are non-physical digital products. Once the product is downloaded or accessed, it cannot be “returned” in the traditional sense. Therefore, all sales are considered final.
2. Refund Eligibility
While we generally do not offer refunds, we may issue a refund in the following specific cases:
- Duplicate Purchase: If you accidentally purchase the same product more than once.
- Major Defects: If the product has critical technical issues that prevent its basic functionality, and our support team is unable to resolve the problem.
- Non-Delivery: If you do not receive the download or access information within a reasonable time after purchase (e.g., due to technical issues).
All refund requests must be submitted within 7 days of purchase, with full details and supporting evidence.
3. Non-Refundable Cases
Refunds will not be granted in the following situations:
- You simply changed your mind.
- The product did not meet your personal expectations.
- You lack the technical knowledge to use the product.
- You made a mistake in purchasing.
- You did not read the product description/documentation before buying.
- Compatibility issues with third-party software or outdated platforms.
We strongly encourage you to read all product descriptions, requirements, and documentation before making a purchase.
4. Customization & Support
Each product includes basic documentation and support. However, customization, installation, or modifications are not included unless otherwise stated. If you require custom services, please contact us for a quote.
5. How to Request a Refund
To request a refund, please contact us at [your support email] with the following details:
- Your name and email address
- Order ID
- Product name
- Description of the issue
- Screenshots or other relevant evidence
We will review your request and respond within 3-5 business days.
6. Right to Refuse Refunds
Code Blowing reserves the right to refuse a refund request if it does not meet the above criteria. Abuse of our refund policy may lead to suspension of your access or a ban from future purchases.
7. Policy Updates
This refund policy may be updated at any time without prior notice. Please check this page regularly for any changes.
If you have any questions about our Refund & Returns Policy, feel free to reach out to our support team at here
Thank you for trusting Code Blowing.
